Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GT74
from The Villages, FL
Verified Purchase:Yes
While I find the software relatively human friendly, I was very surprised that imports from Merrill Lynch were not available this year. I had to input a lot of data manually. I really hope that this will NOT occur next year.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I am satisfied with the performance of the product HOWEVER. the CONSTANT updating and last-minute changes are disturbing. This should be handled without all the 'back and forth'!
I am also teed off that tax law has become so complicated that a computer program is needed, and your lobbying has made this true, but that's not relevant to a software review
I am also teed off that tax law has become so complicated that a computer program is needed, and your lobbying has made this true, but that's not relevant to a software review
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Never_ever_again
from Ca
Verified Purchase:Yes
A lot of the interview questions are unclear and some of the numbers that must be entered have poor descriptions or don’t include formulas. Numbers that could be calculated by the program based on the numbers provided aren’t automatically calculated like the home mortgage interest deduction. There is a federal limit and user provides the total amount but when entering the number for the state the app could just calculate the difference for states with higher limits.
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PKMc
from North Carolina
Verified Purchase:Yes
I have used turbo tax in the past but became dissatisfied with it last year, so thought I would give you a try. So glad I did!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: buchmeister
Verified Purchase:Yes
I've been using this app since 1998 and it always delivers...help is informative and descriptive, but search could be better.
I live in Connecticut and the state address for refunds is incorrect in one location of the 1040 summary.
I live in Connecticut and the state address for refunds is incorrect in one location of the 1040 summary.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
These programs are very easy to use and are user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Virginia State Income tax
on April 21, 2026
Posted by: PPar
from FL
Bought Virginia State Income tax software. Virginia state asking for additional tax payment. This software keeps updating till April 10th, don't know why this delay ?
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hachiboy
Verified Purchase:Yes
I bought this product a little over a month ago, and have for the past 4 years. My taxes are pretty basic, even while itemizing , so doing it myself with the H&R Block Deluxe program allows me to file my taxes in about and hour. I highly recommend this software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock