Easy but thorough process to complete tax returns. Nice to be able to electronically submit Federal - a little pricey to file state tax so chose to file via mail.
Pros: Easy to prepare
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I suggest adding an audit trail so that the user can get back to the input from the return totals. Also show the tax calculation math for more complex situations.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Software installation incomplete. I had to pay the fee for State *twice*, once to get to get me access to State and second to file the completed form electronically.
Pros: Fast
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
We've been using the H&R Block Deluxe software for several years. The instructions are easy to follow and "Chat" is available for any additional questions. The auto renew price is very reasonable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Although the state software was included, an additional fee was required to file the state online.
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I found this product satisfactory. In some respects it did well but in some other respects it did not. Does not allow overrides in such cases as overrides prevent e-filing.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had to cash in an IRA this year and I found the instructions dealing with annual required distribution were confusing. I had to keep playing with the numbers to get to the correct configuration to avoid a penalty since my normal distributions satisfy my required annual distributions.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
As always the conversational interface is easy to use. I also like the accuracy check for the federal and state income tax. This help me fill-in a Form 2555 for my son.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!