Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I've been using this product for years and it's become blatantly clear that the State tax program is an afterthought that gets little to no love. For example, the MA state carryover losses must still be entered manually each year enough though they should be imported from the previous year's filings. This is something that is easy to forget and can be costly to the user. The language in the forms is vague and the help is not much help at all. It's as if the creators of this application have never used it themselves to see just how bad it is. In fact I over-payed MA taxes in 2023 because of the bad user interface and wording. Even the Federal form has dumb behavior that shows a disregard for good product development. For 2024, the error checking phase asked me to fill in a line if I itemized in 2023; again this is something it should know during the importing of the prior year's form. The purpose of computers and spreadsheets (which is more or less what this application is) is to make it easy to get accurate results. Crunching numbers should be easy. Yet year after year, the H&R tax software, especially the state form, doesn't deliver as it should.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Example: Not New York
Verified Purchase:Yes
Example: The software helped me prepare my tax returns in a reasonable time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alinlamesa
Verified Purchase:Yes
Overall, the product meets my needs. The only issue I faced this year and last was downloading the STATE package. It appears there is a software bug that negatively impacts some MAC users. In both cases a simple call to the support number handled the issue.
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bright Path
from Maryland
Verified Purchase:Yes
I have used this software for many years, and I am very pleased with it, otherwise I wouldn't keep buying it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Geneseo, IL
Verified Purchase:Yes
Works like a charm, used for years. Easy to add all the equity transactions
Pros: Easy to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IRS 709
from Norman, OK
Verified Purchase:Yes
Been using your software for many years. It had all that I needed until this year. Wish you could process IRS Form 709s.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ed Bitzer
Verified Purchase:Yes
I reviewed my experience and satisfaction, and I suspect you either ignored or never read. You really do not want me to give you anything you can publish
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom364
from New jersey
Verified Purchase:Yes
I got the program in February for 1 state and 5 federal returns. The taxes were easy-to-use but when I tried to file the state it made me buy it again.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock