Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Duke999
Verified Purchase:Yes
The product missed a step routing me to the form 1040-V
Had to google what form was needed. I then pulled it up
Had to google what form was needed. I then pulled it up
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: ET11
from Arkansas
Verified Purchase:Yes
Some requirements for 1099 forms seem to be in the program twice. If both are filled in for same 1099 we end up paying double tax. Seemed easier in years past.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mr Steve
from Garland, TX
Verified Purchase:Yes
I use your software annually. I am never disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dvyny
from AZ
Verified Purchase:Yes
I have been using this software for years. The 2024 version will probably be my last. I typically add my deductions (I have more than I need to use) based on the owe or pay results. I go back and edit accordingly. This one didn't allow me to edit the existing ones. Instead it added a new deduction every time I went to edit one I had already added.BAD IDEA!!!!
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem Virginia
Verified Purchase:Yes
Could only use 1 of the 5 free files that were supposed to be included with the software
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxFax
Verified Purchase:Yes
I’ve been using H&R software for 20 years and I have never been audited once.
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Diego, CA
Verified Purchase:Yes
I've been using TaxCut/H&R Block Deluxe since 1992. I'm very comfortable using it. It covers my rental properties and anything else that has come up.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Software is very intuitive with very clear questions that are easy to answer
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock