Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Yes9
from Florida
Verified Purchase:Yes
Used H&R for years. User friendly, economical and can reach a person, if needed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bruce2024
from Oregon
Verified Purchase:Yes
Overpriced if you paid to include state filing with your federal return program, This additional cost is an unpleasant surprise expense that doesn't show up until you are ready to file electronically. After all, you paid upfront to include the state program so why the surprise additional expense?
The programs themselves are straight forward, easy to use and the return review is the feature I appreciate the most as it catches big and small errors that could cause a red flag on your filing. Searching for specific information for "errors/review" could be made easier.
The programs themselves are straight forward, easy to use and the return review is the feature I appreciate the most as it catches big and small errors that could cause a red flag on your filing. Searching for specific information for "errors/review" could be made easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Haymarket, Virginia
Verified Purchase:Yes
The guidance and the process, along with the library of information, combined to facilitate completion and filing of our 2024 federal income tax return for the 20th year in a row. Many annual changes were explained and documented without doubt, with one exception -- and it didn't amount to much. The form added a small number of dollars twice, when it should have been once, so the IRS caught the error, and our refund was reduced appropriately.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wyvern
Verified Purchase:Yes
Overall easy to use. Insufficient help regarding RMD late withdrawals
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: zm11
from New Jersey
Verified Purchase:Yes
My family has been using this software for years and find it so easy to use and understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kibba
from Scranton, PA
Verified Purchase:Yes
Excellent program, have never had a problem with a return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
Still my favorite tax program - a little bit better than the other big name tax program. Still has some quirks that I have mentioned every year for the last 5 or more years - nothing changes. The tax program is lean, mean, and fast - does everything I need it to do!
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JC73
from Raleigh,NC
Verified Purchase:Yes
Been using it for years and never had issues. Everything transfers from one year to the next.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock