Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,241 Reviews)
Open Ratings Snapshot
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product. 
(
52,646 out of 61,781
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4 out of 5
4
Good program but needs work
on May 3, 2025
Posted by: NaNa1960
from Wildomar, CA
Verified Purchase:Yes
The program was overall easy to use and understand. There were some things that were difficult to find or understand. For instance, I could not easily locate where to insert interest earned on my mortgage escrow account as I did not receive a 1099 for it; it was just listed with my interest and property taxes paid.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Some issues this year.
on May 3, 2025
Posted by: Bluesbopper
from Irvine ca
Verified Purchase:Yes
I have used HR Block for many years, this was the first year I had to manually get information from the previous year. The minimum distribution for my IRA was also not handled well by the software.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AsiyaSocial Media DepartmentMay 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to follow instructions.
on May 3, 2025
Posted by: Anonymous
from San Antonio, TX
Verified Purchase:Yes
I have been using this software My two adult children also share this software for filing their taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMay 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use when things go well.
on May 2, 2025
Posted by: David 51
Verified Purchase:Yes
Software was easy to use. However, it didn't provide a solution to my daughter's return, because the IRS said she needed to submit form 8962, even though she never had health insurance coverage from the healthcare exchange. The IRS said they received a 1095-A, even though she never did. So we had to submit her return on paper with an explanation of why she cannot complete form 8962.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AsiyaSocial Media DepartmentMay 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
TAXES
on May 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great except it would not allow state estimates to be counted.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamMay 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Still a good tool.
on May 2, 2025
Posted by: RTEUK
from FLorida
Verified Purchase:Yes
Basically unchanged from previous years (other than for legislative changes) so the operation is failiar.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AsiyaSocial Media DepartmentMay 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on May 2, 2025
Posted by: Anonymous
from Ridgeway SC
Verified Purchase:Yes
I bought the software about 2 months ago! It’s fairly easy to use. I just make sure to read the questions carefully. I’ve been using H&R software for approximately 10 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMay 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on May 2, 2025
Posted by: ACDCtoo
from Greenville, SC
Verified Purchase:Yes
I have purchased this software for many years. It is simple to install, keeps track of your previous year’s information and is so simple to use. If you get stumped there is a help section or you can always call for additional clarification and information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMay 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
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