Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Agawam, MA
Verified Purchase:Yes
Have used TaxCut for many years, always very satisfied
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Gere
from Utah
Verified Purchase:Yes
I’ve been using this software for years. They had small brick and mortar Tax Prep offices all around the country decades ago, well before the internet or any user PC tax software was thought of. That speaks experience to me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HR266
Verified Purchase:Yes
I have use it for many years, they are always right.
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ScottB42
from Colorado
Verified Purchase:Yes
Was straight forward to use. However, I did not like the save a pdf copy of my return function.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gigi9922
from Massachusetts
Verified Purchase:Yes
I am mostly happy. My only issue is when I import my Ameriprise account it does not transfer the tax free dividends to my state return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glen Gardner NJ
Verified Purchase:Yes
Been using this for two decades and will continue to use. Gave it 4 stars instead of 5 because it didn’t let me know that the 6K deduction was only if you itemized and not on top of the standard deduction (maybe I’m wrong on this?)
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
We’d also like the opportunity to work with you to address your concerns. Feel free to contact us at 1-800-472-5625!
We’d also like the opportunity to work with you to address your concerns. Feel free to contact us at 1-800-472-5625!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vallejo CA
Verified Purchase:Yes
I have not received my federal. Is this still in process?
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
easy to use but it does not explain everything
on April 21, 2026
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I love how easy it is to use but I wish that some sections explained things in more common language. For basic tax items it's great but when I have to dive deeper into more complicated items, there is not enough explanation to understand what I am supposed to do. I wish that there was more help readily availabe in the program without having to seek outside of it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock