Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Knubie
from Mass
Verified Purchase:Yes
Been using this for my taxes for many years and wouldn't dream of changing to anything else
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Katedid
from Maryland
Verified Purchase:Yes
Have used your product for the past 4 years and have found it to be just what I need to complete my taxes successfully.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tomoman
from MI
Verified Purchase:Yes
Program worked well. Didn’t like the huge price increase.
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers.
If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Grandma1985
from Georgia
Verified Purchase:Yes
This is an easy to use software that we have been using for years. Easy to import data from the previous year to get a jump start on filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Posted by: Virgilm
from NJ
Verified Purchase:Yes
I purchased the software without issues. When it was time to file I had to pay for filing the federal and state returns. I will be thinking twice next tax season before purchasing again.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jupiter, FL
Verified Purchase:Yes
I have been using H & R Tax Cut software since 2005. It's very user friendly and I am able to download all of my investment interest, dividends, and sales from my brokerage firm. I love it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Krn53
from Texas
Verified Purchase:Yes
Worked well for what it is designed for. For complicated returns or rental property you need to buy a version or upgrade in the current version. Have been using it for years and so far no significant problems if one has a basic understanding of of the U.S. tax system..
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SueBG
from Illinois
Verified Purchase:Yes
Wasn't too useful for me this year. Didn't have all forms necessary for me to file. Also overcharged me on the credit card convenience fee.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock