I bought the package last year as I haev always done. The product continue to be rerliable but the application is not as flexible as it used to be. Back in earlier versions I used to chnage or alter many fields as I make errors and the applciation will adjust quickly. In these newer versions the application is stiff and static. I am thinking about changing to another platform and will try to do so next year
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.