This year's taxes were more complicated than previous years, as I retired. But the interviews made it all straightforward. It would have been much more difficult to figure out on my own where all the various amounts fit. On the other hand, the state taxes are still expensive, especially if you need to file in more than one state.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Easy to use, but a bit pricey for the State return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Disapointed that past year's data did not populate this year's return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I bought this thinking it would be hard to do, but it wasn't hard or confusing at all. I have bought a different program in the past and spent several days trying to get through the program. This one was very straightforward and I managed to get my taxes done in one day. I'll get this again next year!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It worked ok for simple taxes, but determining where forms are and how the numbers got there is difficult. You have to trust that the software is correct, or really dig to find the finished forms. The dropdown menus are not easy to use.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.