Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,238 Reviews)
Rating breakdown 149,238 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GE199
from MD
Verified Purchase:Yes
So far good, no tax man looking for me. Time tells in the long run.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Last time to use
Verified Purchase:Yes
Flaw in Virginia state program. Couldn’t pay taxes with it. First time this has happened. I’ve used federal and state program for maybe 15+ years or more. Last time.
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eleeo
from Ga
Verified Purchase:Yes
Could not have completed my taxes without it. It was easy to use and had the information I needed
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bbbauer
from Morganfield, ky
Verified Purchase:Yes
There is a learning curve, but overall, pretty easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob27ssss
from Denver
Verified Purchase:Yes
This year’s version was WAY less helpful than last year’s. It was so bad I felt like you were TRYING to be bad so I would pay to talk to someone.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: MarcoT
from Alameda CA
Verified Purchase:Yes
I’ve been using this software for years with good success.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Pancho131
from Alameda, CA
Verified Purchase:Yes
This product continues to provide excellent results and complete confidence in the filing process for a reasonable price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City area
Verified Purchase:Yes
I have used your software for many years. While I ended up getting the job done, it seems like I had a harder time navigating the app than in previous years, and it just didn't seem as friendly. I ended up spending probably 40-50% more time on it this year, just trying to figure out what I needed to do to get to something I was used to doing.
I WILL try again next year, because I just know you'll fix it!
I WILL try again next year, because I just know you'll fix it!
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock