Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,309 Reviews)
Rating breakdown 149,309 reviews
5 Stars
97,787
4 Stars
28,063
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,687 out of
61,831)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MeMyselfIAZ
from Arizona
Verified Purchase:Yes
Explanations could/should be made more lay-friendly. Not all users have strong accounting backgrounds.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kris3386
from Walker, MI
Verified Purchase:Yes
I was disappointed the software doesn't support all local income taxes.
Pros: Easy to prepare
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CHAS65
from Missouri
Verified Purchase:Yes
Having used this product for eight or nine years now, I continue to be pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Orange, N J
Verified Purchase:Yes
I have successfully used your product for at least 10 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: stuee
from Farmington NY 14425
Verified Purchase:Yes
Two returns were processed with no problems. A third was accepted to delay filing till October. I need some help to complete the filing. Please email me an H&R resource to help with that filing. The area that needs to be reviewed is casualty & loss from 2024
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobie5
Verified Purchase:Yes
I have used H&R Block.Deluxe.Software for many years. It is easy to use and.understand in most areas and when it's not it tells you to refer to the section of the IRS.gov manual.to.read.more. However in saying that some items still.leave you with questions.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: meh123i8
from MA
Verified Purchase:Yes
Software does not walk you through K1-Schedules or straps and saddles. It so frustrating like make it handle these types of investments or don't say you handle investments because you don't!!!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MerrillO
from Utah
Verified Purchase:Yes
This is great software! I had no problems filing my taxes and all my questions were answered as I went along. I've used H&R Block for more than 20 years and it gets better and better. You can't go wrong.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock