Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SC 2024
from SC
Verified Purchase:Yes
I have been using H&R tax software for years. It makes the preparation very easy and detailed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: PaulInPasadena
from US
Verified Purchase:Yes
Use it every year. First to file my taxes, then throughout the year to do what if analysis and decision making for next year taxes
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cape Coral, Florida
Verified Purchase:Yes
Did not include deductions for hurricane and fire disaster relief.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
The product should be better to live up to its promises of supporting all the deductions. It has not supported the deduction for Long term care insurance 4 years running. It does not make the qualified business deduction calculation as clear as it could. It could tell when a business owner could benefit from a SEP IRA contribution which interrelates with QBI deduction. And the MD state return support could do a pitch for lowering next years taxes by contributing to 529 plan to get deduction. This year I got great follow up to my newest concerns & needs for clarification. There are long standing issues such as the need to click on each capital improvement to each rental property 6 or 7 times to keep the data in software & be able to e file when none of the details about the items changes year to year & one must keep the data in order to calculate depreciation recapture upon sale of a residential rental. The software does not aid one in calculating depreciation recaptilure upon a residential rental property sale. I & all in my shoes would appreciate if that could be added.
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: kaiju
from AL
Verified Purchase:Yes
I've been using H&R block tax software for years and will continue. It's been a real asset to my personal and business taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: TWestcot
from Colorado
Verified Purchase:Yes
I have used the software for 5 years and find it easy and intuitive.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: KP67
from Hondo, TX
Verified Purchase:Yes
I have used H&R Block software for years. I have typically found the software easy to use. However, I purchased the download version and wanted to upgrade to have an H&RBlock professional review my filing and was unable to accomplish this. I also filed a state return as a nonresident and had difficulty understanding the filing and getting answers to my questions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from chicago
Verified Purchase:Yes
no matter what I do program will not update in order to E-file had to have my brother copy my taxes to a flash drive & send this issue has now gone on now for multiple years
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock