Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: lksjdfhfg
Verified Purchase:Yes
Easy to use - actually I enjoy "interacting' with a professional entity
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Great software. Been using for 11 years now and will again in the future, solid bug-free application. Able to do my Fed & State taxes in under an hour.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Karsonwm
from Va
Verified Purchase:Yes
Thought I was going to get a discount because of the end of year software on last years screwup. But had to pay full price.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JoeP78
from Minneapolis, MN
Verified Purchase:Yes
I have been Tax Cut/H&R Block software for many years. I was very happy with the software, until 2024 version. I felt many areas of helpful help Tax Cut/H&R Block software provided in the past were not there. In many areas, I had to look up or do further research for necessary information to proceed. I never felt this before 2024.
I hope this is not an indicator of what Tax Cut/H&R Block software will become.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: 123eyesonme
from Colorado
Verified Purchase:Yes
I bought the software in February, I completed my taxes. When I went to file my taxes, I was notified that I would need to file my State return by mail. I wish I would have been notified sooner so I could prepare better for the filing. A notification that a mail in return is required should immediately be flagged to the user not at the very end when you're preparing to file your return.
Pros: Easy to prepare, Fast
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: George in KOP
from King Of Prussia, PA
Verified Purchase:Yes
I have used H&R Block since around 2007 and have never looked back. It's a tad pricey relatively speaking, but still a major bargain compared with hiring a preparer. The software is very user-friendly, and being able to import the previous year's data makes set-up a breeze for those of us repeat customers. The federal version is the tops; the state version (I am in PA) could use a little work but overall still a simple experience for most people I presume.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: MN NM
from Tularosa NM
Verified Purchase:Yes
I have used the program for 20 years with no real problem
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Psm2026
Verified Purchase:Yes
I have used H&R block software for years. Very easy to use.
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock