Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Capt_Kirk
from Boerne, Texas
Verified Purchase:Yes
Maybe okay if you don’t have Investments with K-1s. Very poor handling of K-1s, no flexibility to add lins for extra letter entries under the various line numbers. Would hardly call it "Deluxe" with this key shortcoming!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: oldperson
Verified Purchase:Yes
The only issue that I have is navigating back to check how certain entries are treated with losing the navigated section.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairhaven MA
Verified Purchase:Yes
Second year in a row that this program failed me. I had to print and mail instead of efile. I'm shopping for a different company next year.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Privi
from NY
Verified Purchase:Yes
I did my tax return overseas, for some reason the USB drive was corrupt, I was unable to retrieve the tax return in the states. I don't want to pay for another copy. The transcript that I ordered didn't arrive. I am shocked that on your disclaimer that puts parameters on my privacy. You don't have a copy of it that I can get.
It is mind boggling.
It is mind boggling.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NBTX Texas
from New Braunfels TX
Verified Purchase:Yes
I have been using the H&R Block tax software for several years now and been very happy with it. It is easly to use and file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
A wonderful software and easy being used for our tax report
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gibbga
from Atlanta, GA
Verified Purchase:Yes
I've used H&R Block software for years, maybe a decade. I've never had any issues until this year. For the first time, I forgot to include something in my income. I have searched and searched. I found directions on how to revise my taxes, but eventhough I follow them closely and do exactly what it says the software continues to tell me there is an error. I overpaid and the new taxes owed is less. But because I paid more than necessary in the revision, it seems like the software doesn't understand an over payment.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Retired David
from Florida
Verified Purchase:Yes
I have used H&R Block/ Tax Cut for many years. It is usually easy to use. I've found that most of the time, after entering all of my possible deductions, that I end up using the standard deduction. This makes me wonder if it wouldn't have been better to purchase the standard software. I am glad that I used the deluxe as it allowed me to make all of the entries and compare which deduction method is best. Overall, I am happy using H&R Block tax software.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock