Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,309 Reviews)
Rating breakdown 149,309 reviews
5 Stars
97,787
4 Stars
28,063
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,687 out of
61,831)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bill 123
from NY
Verified Purchase:Yes
The software could be easier to understand some of the questions for non-accounting personnel, but my biggest problem with H&R Block software is that in earlier versions the software use to let me know that I would save money filing individually vs. jointly with my wife. I have seen this pop up at some point prior to filing. The current program does not seem to do this, I know I probably would be a lot better off filing individually but I would like the program to let me know. I will need to look into Turbo Tax to see if that program does this...
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill1313
from Bluffton, SC
Verified Purchase:Yes
Simple to use! Been using H&R Block tax software over 25 years! Won't use anything else!
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: George Cas
from Livonia, Michigan
Verified Purchase:Yes
I have used Turbotax in prior years. this year I tried H&R. Most data transferred O.K. - the generation of the estimated tax payments for the next year was confusing and I felt that I may end up not paying enough and subject to a penalty.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: xx xxxx xxxxx
Verified Purchase:Yes
The biggist plus is that you are the only store where you can buy a tax program in stores. The rest are on line. Please dont stop.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Curt9769
from Memphis, TN
Verified Purchase:Yes
The user interface is very old and outdated. There was confusion with some stocks I had sold and there was a supplemental 1099. This was the main reason I upgraded to the "Deluxe" version. In the past the software would make the adjustment but this year I had to manually make. the adjustment which created errors. If there was an AI chat bot available this could have helped.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: susanread
from Winchester va
Verified Purchase:Yes
I have used this for years, it is very easy to file my taxes using it
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: degiile
from Colorado
Verified Purchase:Yes
I have been using this software for many years, but yet, the user interface seems to be from the 1990s.
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Blue8
from Albany GA
Verified Purchase:Yes
I have use this product for many year and I have been very pleased.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 12, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock