Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Frustrated 1001
from Maryland
Verified Purchase:Yes
l had trouble filling in the "Maryland Political Subdivision" section. The software would not let me put in the correct "Subdivision". The answers it allowed me to enter were not good.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Belfast, ME
Verified Purchase:Yes
I have been using H&R Block software for a decade+ for many reasons. I can transfer the basic info from the previous year, which makes beginning a the easy. The questions certainly help move the process along. Being able to purchase the state filing with the software easy. I usually receive my refunds within 1-2 weeks, using the electronic filing capability. The only issue is when changes have been made from the IRS/government, it is more difficult to understand where and why additional forms from within the software are needed and why. For example, I had to look up on the IRS website to understand the where and why, as there was not enough information provided within the H&R software. Still I plan to utilize the program again next year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Always feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Always feel free to contact us at 1-800-472-5625 if we can ever assist in any way.
Written by a customer while visiting HRBlock
Posted by: Cb user
from Wyoming
Verified Purchase:Yes
I bought this because it was compatible with MS Windows 10.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Parson
Verified Purchase:Yes
Was fairly easy to navigate through the process. The only problem I had was coreccting alerts. It was not easy fixing the supposeded problem.
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Federal Return good; State return not so much.
on April 22, 2026
Posted by: _JJK_
from Cuyahoga Falls, OH
Verified Purchase:Yes
The Federal return software is thorough and easy to use. Unfortunately, there are glaring errors regarding Ohio School District return functionality. For example, there are multiple notices that form SD 100 needs to be printed and physically mailed. For the cost of the software, all forms should be able to be electronically submitted.
Adding to the confusion, the "Check Your E-file Status" screen shows (and continues to show) a pending Ohio School District return status; which makes the user think the form *was* submitted electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I have been using this tax software for decades. It is consistently reliable
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 23, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
Have been using this tax package for 30 years and it has always been easy to use and I have never had a problem with IRS
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 22, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: yury
Verified Purchase:Yes
Some forms cant be changed. No clear instruction provided what to be fixed. Codes for box 12 dont match codes on W2.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock