Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BillDB
from Cleveland
Verified Purchase:Yes
Going back one click takes you back too many steps in some cases. Explaining special circumstances has to be done in the form. It needs to be done in the interface, since that is what we purchased. Had to manually enter my phone number in a state form to enable eFile. Kept clearing so-called errors at the end of Federal, but they kept returning over and over. I had to ignore them and hope it was accepted by the IRS.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
good program. was able to do my taxes without very much stress at all.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KKinSF
Verified Purchase:Yes
I sold a rental property in 2025 and the software handled that easily. My only problem was that the text (both the questions and my answers) were too small. The only way to enlarge it was to use Magnifier, which made everything too big.
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gmusci
Verified Purchase:Yes
Need to work on improving how it handles wash sales for investments
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Thoroughly satisfied with the software and service
on April 22, 2026
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I believe that this is my 20th year of using HR Block for my Federal and State taxes. My experience is that the programs continue to improve year after year. I find that the program's explanation and guide features are of ultimate value. And, without a doubt, the automatic review of questionable inputs on the tax forms is beyond tax reporting time saving and lifesaving. I purchased a Chromebook computer in 2025 and wish that HR Block could provide a way for me to receive the software for Chromebook and a manner to input the previous year's tax return onto my Chromebook.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Knoxville, TN
Verified Purchase:Yes
I've been using H&R Block software for decades; Basic at first and now the Deluxe version. Both versions are excellent and easy to use. Did not have any issues with the e-file and completing the tax filing process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from McAllen
Verified Purchase:Yes
It was a great service. Quick and answers my questions and reviews my entries.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sonia, Social Media, April 23, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nauseated
from CA
Verified Purchase:Yes
I used the software for 2025 returns. Pure garbage. The Feds refused my return for incorrect entries in a section of a form that I didn't have any entries in. there must have been zeros entered by Block that shouldn't have been there. I looked for help on the Block website. Wasn't any!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock