Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,309 Reviews)
Open Ratings Snapshot
Rating breakdown 149,309 reviews
5 Stars
97,787
4 Stars
28,063
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product. 
(
52,687 out of 61,831
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
on February 1, 2026
Posted by: frog56
H7R Block is much more difficult to use than TurboTax. When I printed out my returns to review I did not get any work sheets so I could determine how the program came up with the entries Turbo Tax allows you to review work sheets before you submit the completed forms.
Cons: Time consuming, Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Does All the Donkey Work
on February 1, 2026
Posted by: The Weasel
from Maricopa, Arizona
This software will breeze you through 99% of tax situations, even if you have little understanding of the regulations involved. If you encounter a more specialized situation, or if you want a more detailed explanation of what's going on, sophisticated help and explanations are immediately available within the software,.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great System
on February 1, 2026
Posted by: Geo2025
from IN
Your program made doing this year's taxes enjoyable.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not deluxe and state tax software
on January 31, 2026
Posted by: kkmorris
from Tennessee
I bought this last week and bought the one for deluxe and state tax software. I bought it because it had the state with it only to be charged again at the end of filing the state. Not sure why that happened because I thought it was in the deluxe and state tax software.
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great for Another Year
on January 31, 2026
Posted by: ltmikey2
from Forest Park, GA
I've been using H&R Block Tax software for years and once again I find that this is the best way to file my income tax return. This time, the software reminded me that my overtime pay for last is tax exempt. Beautiful!
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
1040-SR residence box
on January 31, 2026
Posted by: BristolBrat
from ga
On page 1 of 1040-SR, the check here box for residence in U.S. for more than 1/2 of 2025 is not checked on my copy of return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, January 31, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to use
on January 31, 2026
Posted by: Loveme25
from Pennsylvania
I have been using HRblock for many years and I am very pleased with it
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, January 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Just ok
on January 31, 2026
Posted by: Randu
This program has worked well for me except not so great this year.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Joy, Social Media Team, January 31, 2026
Hi, thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
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