Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MargoOx
Verified Purchase:Yes
Must be familiar with interview progression. Some items are hidden as to where you go to input info. Deluxe version includes a state but later you find out you have to pay extra to efile that state. And if you need more states, it is the same price as the deluxe cost AND again, you pay another fee to efile that second state.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Hi, thank you for sharing your positive experience with us! We're delighted to hear that you had a good visit. Your feedback is valuable to us, even if the rating is less than 4 stars. If there's anything specific we can assist you with, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: JoCa5316
from Knoxville Tenn
Verified Purchase:Yes
Have been using Block for years. It is well designed, easy to use and adequately explains all the legalese involved. Thanks for a great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, November 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PLY100
from Los Angeles, CA
Verified Purchase:Yes
Reliable product that I have used for over 10 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, November 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Generally, this is a good program. Certainly seems accurate, but I believe it could benefit from an overhaul to make it more user-friendly. I was repeatedly frustrated with a lack of coherent information, or difficult to understand information, when the system would block me from entering an item. I asked, Why? I was referred to an "answer" that, in fact, was not an answer, just a slight enlargement of the earlier indication that I couldn't do it. So, how is that helpful?
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gloria2268
from MD
Verified Purchase:Yes
I am satisfied with the product. Nice having state included
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, November 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
User friendly, using for more than 10 years
Only issue...review list hard to navigate and fix errors
Only issue...review list hard to navigate and fix errors
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy Social Media Team, November 6, 2025
H, thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Kiki31558
from United states
Verified Purchase:Yes
Mr Ross took his time, was thorough and professional. He answered all of my questions and was so patient with me.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy Social Media Team, November 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that our team was helpful in assisting you. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Brg2449
from Kansas
Verified Purchase:Yes
Updated UI is desperately needed. Goal achieved, but a new user interface that is less clunky is needed. 10+ years with the exact same system. Please upgrade!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, November 5, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call
us at 1-800-472-5625, our support team is ready to help.
us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock