Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Easy to use, walks you through your return
on January 22, 2026
Posted by: john39761
from Florida
This software is easy to use and walks you through your return, it does not get any easier to do your own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, January 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Not really a value
on January 22, 2026
Posted by: Chuck_M
from Milwaukee
I purchased last year for the first time. I purchased again as I had already used it, but was not really happy with it. They did not disappoint. It sucks. It is $15 less than TurboTax not a real bargain. It kept tellin me "Great news! We've imported your 1099-Rs" Nope didn't happen. It said the same thing last year. Did not import all the information from last year (checking acct for direct deposit, drivers license, etc. Does not name the different 1099 from the previous year, calls them 1-2-3, etc..) When printing out the return form PDF doe not paginate. TTax does this perfectly. You could not use the printed forms to MAIL to Feds or State as they are not really scanable.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Team, January 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
2025 taxes
on January 21, 2026
Posted by: Nanabrooks 12
from Atlanta
Used for years but have problem with enrolling in the Trump IRA when filing ny grandson's taxes. Although my great-grandson met the criteria it said he dud not qualify.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, January 22, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
on December 29, 2025
Posted by: Butch Da Pitbull
from Armed Forces (AE)
First time using H&R Block software. Little difficult in some areas after reading thru. I was able to continue. Not bad.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva Social Media Team, December 29, 2025
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Penmom3
from Arlington, TN
Verified Purchase:Yes
Te product is easy to use and fits all my needs. The price is reasonable and you have many options to choose from.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail W, Social Media, December 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Money
on December 8, 2025
Posted by: ck14
Cost way to much money, for something I pretty much did myself!
Response from HRBlockBy Abigail W, Social Media, December 9, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JDtwip
from California
Verified Purchase:Yes
I have used this product for several years and it has been great!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail W, Social Media, December 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxedbutnotdefeated
Verified Purchase:Yes
I last used the software several years ago and it was much less intuitive and I could not figure out how to get it to correct an error it was making. Now it has improved greatly and was as easy for me to use as TurboTax and I had no problems
Response from HRBlockBy Tra Social Media Team, November 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock