Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great software and support
on February 2, 2026
Posted by: MattVdk
from San Diego, CA
Have been using this software for years and would not change to anything else
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, February 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Works Lowsy
on February 2, 2026
Posted by: PoorSoftware
I can't figure out how to PRINT the state so I can mail it in
Response from HRBlockBy Max, Social Media Team, February 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
No tax on overtime
on February 2, 2026
Posted by: Jacksansom
from Clarkston, Michigan
Excellent tax software. However, you need to do a better job of explaining the no tax on overtime deduction.
For example, when the overtime is double-time you can only deduct the equivalent of 1/2 time, not the double time. This needs to be explained in your notes. Other than that, great software as usual.
For example, when the overtime is double-time you can only deduct the equivalent of 1/2 time, not the double time. This needs to be explained in your notes. Other than that, great software as usual.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, February 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Not a Good Choice
on February 2, 2026
Posted by: cjedginthefirst
from Sterling, MI
This year the software seems harder to navigate-less user intuitive and "clunky." Long time user (switched from a competitor) of H & R Tax Software too. Really disappointed in using this this year.
Pros: Maximizes refund, Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, February 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy as it gets. Just don't trust downloads.
on February 1, 2026
Posted by: ajj1
from Texas
I am not a fan of Online and Personal Device apps.
The PC/Laptop version is best for me.
Only issues was the download from my Financial Advisor.
The PC/Laptop version is best for me.
Only issues was the download from my Financial Advisor.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, February 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Updates
on February 1, 2026
Posted by: Gigglygirl
from Missouri
When I was at the end of the review and finishing up there was a red warning flag to check for updates. I did that in the tools bar and said none at this time. Why do we do this? The screen would not let me forward so I just clicked on finish. Hope this does not cause a problem in filing. This can confuse some people if they do not know what or how to do this even thru the instructions.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to preparem just follow their instructions
on February 1, 2026
Posted by: RobertHM 2025
from Granby, Connecticut
I have been using H&R Block for several years and always look forward to great guidance to prepare this years return. Instructions are easy to follow and keep you from making unnecessary errors by deviating from their instructions, I had a business in the past and used the package that included those special forms. Now that I retired I use the Deluxe Package and follow their easy to follow instructions .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
on February 1, 2026
Posted by: frog56
H7R Block is much more difficult to use than TurboTax. When I printed out my returns to review I did not get any work sheets so I could determine how the program came up with the entries Turbo Tax allows you to review work sheets before you submit the completed forms.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, February 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock