Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
You won me over!
on February 3, 2026
Posted by: TGRe
from Ohio
I have used Turbo Tax Deluxe for many years but have recently been frustrated by a series of issues with their software for the last few years, not to mention that H&R Block Deluxe software was a better value-i.e. cheaper too! I found your product to be user friendly and more efficient than Turbo Tax. Even works on Windows 10 and it was easy to import my prior year's information from Turbo Tax. Glad I made the switch and wish I had done it a lot sooner. Thank you and I'll be back next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, February 4, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
on February 3, 2026
Posted by: pkoziski
from Hemet, CA.
Why is is I have to go back and back to get this done since I have completed it. I don' t know how to finish this and now when I check for my Fed. and State I have nothing coming back. I won't use this next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, February 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Ease of use, efficient
on February 3, 2026
Posted by: Ed 2026
from Connecticut
Have used exclusively for over 25 years, never any negative issues experienced. rock solid, accurate and easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, February 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
You get what you pay for
on February 3, 2026
Posted by: lclem
from Flint, MI
Download is clumsy and confusing. Absolutely NO response or help with technical issue or online account setup. I cannot believe it. I was told this is a good program by family members. Cheaper well you get what you pay for! I will use Turbo tax next time...have used it for years with absolutely no problems!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Bug
on February 3, 2026
Posted by: Randx
I have used H&R tax software for many years. There were always frustrating issues. This year's 2025 software appears to be a new reiteration bug. I was checking on the status for a completed, submitted, and accepted return, but the system kept taking me to check for updates. I finally got past that reiterating bug and into another looping bug for 2026 planning.
Response from HRBlockBy Lexis, Social Media Team, February 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Terrible
on February 2, 2026
Posted by: Tomsku25
from Michigan
Did not transfer the correct data from last years. Had to redo the entire firm for this year.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Use With Ease
on February 2, 2026
Posted by: Geo27
from California
I use this program every year and have done so as long as I can remember. I love the ease and accuracey it provides and will continue to use it in the future.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
20 Years of filing
on February 2, 2026
Posted by: SteveSJ
from San Jose CA
I have used H&R Block software for >20 years! It's the only way to go. Refunds are prompt and I have never been audited.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, February 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock