Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Always easy to Follow
on February 11, 2026
Posted by: Alder
from AZ
Been buying this software for years. Have neverjadany issues.
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Taxes made easy
on February 11, 2026
Posted by: rdl345
from Dell Rapids, SD
I don't enjoy doing taxes but this program made it easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Some Issues and Problems this Year
on February 11, 2026
Posted by: Furnando
from CT
I have always used Block software and in fact, in the 90'S I worked for Block part time. I have never had any issues with the software and it always preformed well. Until this year. I submitted my return to the IRS using Block Deluxe software successfully and the IRS let me know that it was successful by checking "Where"s My Return". After 2 days, I finally received my Block messages that the IRS accepted my return and that Block submitted it .... The first message said that it was accepted and the second said that it was sent to the IRS. Totally out of sequence messages. Twice I have had to restart my computer to recognize an IRS Block update, because otherwise, the Block software just went into a closed loop asking me to continually accept the update ... an update that I already put on the software. It has made me very suspicious of the software readability. Last item, it asked me to pay for a state download even though I had a free state download with the Deluxe software ... these are not IRS tax issues, but Block software issues ... which makes me think the software didn't go thru proper or complete code and customer checking
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
on February 11, 2026
Posted by: edzz
very good and easy i done this for many years DELUXE i like it.
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
great features
on February 11, 2026
Posted by: JG07960
used H & R Block deluxe software for decade, it is easy to use it
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Serious concern re CT State accuracy
on February 11, 2026
Posted by: pe25
from connecticut
The CT State SS Benefits Adjustment benefit calculation differs (unfavorably) from the Official CT State Tax website.
Yet, I have been unable to obtain an explanation from HR-Block explaining the difference.
Yet, I have been unable to obtain an explanation from HR-Block explaining the difference.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Good Product
on February 11, 2026
Posted by: RKNG
I have used this software for several years. Overall, I am happy with it's performance. However, they are extremely slow in sending email notifications.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Explicit
on February 11, 2026
Posted by: Saaaad
Really wish there was a way to recover the program after installation on a computer which subsequently died.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock