Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Excellent software
on February 12, 2026
Posted by: Tom Green Bay 24
from Green Bay, WI
Excellent software. No issues except when I filed on Monday at 6 pm, I got my confirming E mail on Wednesday at 6:45 pm. Same with the IRS accepting my return. They accepted my return on Monday and I got an e mail at 6:45 pm on Wednesday. In all the past years, I would get an e mail one minute after I filed it and one minute after the IRS accepted my return. Your e mail is behind.
All the rest is great!
All the rest is great!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Fabulous software!
on February 12, 2026
Posted by: Gene from Texas
from Texas
This my 14th consecutive year using the H&R Block Deluxe package It is a complete step by step guide through this very complex process. If you itemize deductions or have significant investments, this package is a candidate for the most cost effective way to file your family’s tax returns. With seven forms to attach to the 1040, it took less than 3 hours from opening a return file to hitting send on for electronic submittal to the IRS. And in less than 10 minutes, I received a notice that the IRS accepted my return. [Note, we are in Texas, so no State return required.]
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
CRAZY ISSUES
on February 12, 2026
Posted by: TRYANOTHER
I don't know what is the problem but the messages coming back are late and confusing. I filed a return on Jan 28 and received a Return Accepted on the HR desktop program. It was several days later that i received an email with the Return accepted message. The Ohio tax return was rejected. Waiting several days, I resubmitted the Ohio return. It was again rejected. The reason from the HR program was "we're unable to file your Federal Return". Not only did I get an email rejection but again two additional emails that the Federal Return was accepted when it wasn't refiled on an attempt to file the Ohio return. I am totally confused as to how the Ohio rejects becsuse it can't file a federal return yet the federal return was filed and accepted. I checked directly with the IRS to check on the refund, and the return was accepted and the refund was approved. Something is definately wrong with the software with multiple federal acceptance emails when not refiled and unreasonable rejection about the federal return. Can you please explain this or correct the issues.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
this product sucks
on February 12, 2026
Posted by: mick1917
from Florida
the software has major problems. they do not give any advice as when the plan to fix it. turbo tax also has this problem but problem with qmid code daikinlan to fix it in next update. I will use turbo tax next year.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
BEST tax software ever
on February 12, 2026
Posted by: bildon
from california
Extremely easy to use, as always
As I have suggested for many years, I would like to have free e-filing of both federal and state returns to be included in the software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
5
easy to submit
on February 12, 2026
Posted by: BLUE Sorings Papa
from Blue Springs,Mo
had a peoblem that I didn't have enough space on computer agot excellent help to solvbe problem
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
4
OK
on February 12, 2026
Posted by: gom 2025
from Wisconsin
It needs a little regarding US savings bond interest which is typically not taxable on state returns. Basically not very clear. Federal works very good.
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Ok Software
on February 12, 2026
Posted by: John S1139
from Oxford, MI
This software was decent for the price, but the part for 'Excess Accumulation' was clear as mud. The instructions seem to have been written by a lawyer - very hard to understand. My RMD kept getting doubled causing a 'Penalty' to be applied. Following the instructions and help topics was difficult. I finally figured out what I did wrong. I've been using this software for 25 years and this was the first time I've had any problems.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 12, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock