Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
this has OK features but the ending is confusing
on February 17, 2026
Posted by: Heishe
from Little Rock, Arkansas
this is the second H & R software I have purchased because my old computer crashed.
Cons: Time consuming
Value
2
Response from HRBlockBy Lexis, Social Media Team, February 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on February 16, 2026
Posted by: JohnHR1946
from WA
I have used this program for 15 years and it is very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
on February 16, 2026
Posted by: Melons
from CA
Too many review at the end which is unnecessary and created anxiety for user -
When use forms to review it didn't look like a real form , it look more like a worksheet
When use forms to review it didn't look like a real form , it look more like a worksheet
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
GREAT PRODUCT
on February 16, 2026
Posted by: SPYLES
AWESOME PROGRAM, I HAVE USED SINCE THE BEGINNING AND THEY CONTINUE TO MAKE IT EASIER AND QUICKER.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good program
on February 16, 2026
Posted by: J H R
from Alabama
Confusing screens for health care and HSA 's. Otherwise step by step filing instructions are easy to follow.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Still disappointing!
on February 16, 2026
Posted by: Lafisher
from Covington, Louisiana
Many years ago I tried H&R's program and was disappointed. I am a long time TTx user, and decided to try H&R again since TTx now requires W11, and I don't want to upgrade. Moving to Linux. So I was looking forward to a better experience than the last time.
It is better - but still has problems, including errors in the Louisiana return calculations, particularly in the estimated taxes for 2026. Federal taxes have not been deductible from Louisiana income since 1/1/25. I also found it exceedingly difficult to print only the pages I wanted, and not the entire return, and navigation to pages can be difficult. For example, it took me a very long time to get back to the tax payment section. There is no reference back in the Louisiana calculations. I did get an agent and passed these problems along. Perhaps the next update will find them corrected.
It is better - but still has problems, including errors in the Louisiana return calculations, particularly in the estimated taxes for 2026. Federal taxes have not been deductible from Louisiana income since 1/1/25. I also found it exceedingly difficult to print only the pages I wanted, and not the entire return, and navigation to pages can be difficult. For example, it took me a very long time to get back to the tax payment section. There is no reference back in the Louisiana calculations. I did get an agent and passed these problems along. Perhaps the next update will find them corrected.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, February 18, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
LONG TIME USER
on February 16, 2026
Posted by: short hairs
from Missouri
I have used this software to file my taxes for a number of years. Each year there seems to be some data that does not readily transfer. This year it was info to a work sheet from my 1099-B. This mistaken info popped up to verify. had to go thru 17 verifications twice to clear. Otherwise, data transferred OK. I also suggest tabbing thru each place of entry rather than skipping to the NEXT button to avoid the software filling in bogus data that you have to go back and fix.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
NEED BETTER UPDATES
on February 16, 2026
Posted by: nebrij79
from Lakewood Ranch, FL
I have been using H&R Block tax software for about 10 years now and I have recommended it to friends who now use it also. But this year, I was a tad bit disappointed for the following reasons: (a) Merrill Lynch is no longer available for importing my 1099 forms, and (b) Form 8606 seems to be in error because it does not calculate the new cost basis for my traditional IRA.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 17, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock