Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DisappointedatHR
from Los Angeles
Verified Purchase:Yes
Removed Merrill Edge from auto-import. This added hours to my preparation process this year. After many consecutive years of using H&R Block's software, I'll be looking to switch next tax season.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Plonk
from Southeast
Verified Purchase:Yes
Made the transition this year from Turbo Tax since H&R Block supports both Win 10 and 11, and Turbo does not support Win 10. All in all a smooth transition on importing last year's files. I was not used to the navigation of the various forms and the review of previous filled out data. The only drawback I experienced was that it tried to get me to correct errors on unneeded forms it pushed to me; after a while I learned the only way to correct the error flags was to delete the unneeded forms the return. There was no advice or help to figure that part out.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado Springs, CO
Verified Purchase:Yes
Deluxe efile + state makes filing very easy. Partnerships are still challenging and each one is different.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 2025taxfiler
from Louisiana
Verified Purchase:Yes
I bought the Deluxe 2025 and it made filing taxes easy and painless (as usual!). I will continue to buy and use H&R Block for filing my taxes as long as it remains so affordable and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Jackgl
Verified Purchase:Yes
I used it for over 10 years doing my simple tax returns. It does the job OK.
But, the AI Assistant is terrible! Had great difficulty in instruction to re-submit a rejected CA tax return. I had to finally figured how to do it by myself! The original simple instruction I followed did not have a Re-submit button to choose!
But, the AI Assistant is terrible! Had great difficulty in instruction to re-submit a rejected CA tax return. I had to finally figured how to do it by myself! The original simple instruction I followed did not have a Re-submit button to choose!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 23, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Natick, MA
Verified Purchase:Yes
Software really could use a user interface refresh. Gets the job done -- eventually.
Value
4
Response from HRBlockBy Maria, Social Media Team, April 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: taxnut1040
from dallas
Verified Purchase:Yes
Hard to see how interview aligns to forms. American opportunity credit seems to have a bug when it calcs and interview says you qualify then does not show on form to get credit! Also, not clear if you have a K1 where to enter on deluxe or if you need to upgrade to next version. I think questions should be there and if yes then offer to upgrade. I had turbo tax last year and tried HR block but will pay more to use Turbo tax next year. Also, have the time I could not download update automatically and had to do a manual update. Also said update after I filed on April 14! How do I know a bug may have screwed up my taxes?
Cons: Doesn't maximize refund, Hard to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indy
Verified Purchase:Yes
I've always used H&R Software. Easy to use, great help and explains items with easy to understand instructions.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Tra Social Media Team, April 23, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock