Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Pittsfield Ma
Verified Purchase:Yes
My only complaint is that transfer from last year tax transfers only personal data.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
some of the entries were not very clear, needed the yearly IRA percentage, had to go online to find it for my RMD, 1099's did not give enough info...had to dig up cost of sale of securities, not provided
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Boss Sandy
from Boonville IN
Verified Purchase:Yes
The software was easy to use, guided me through all the steps with the exception of e filing. My federal and state returns kept being rejected. Reason given was password and/or the AGI
I reviewed and since my husband and I filed jointly it asked for a password for both names. It never distinguished that it should be the same password. I corrected this eventually with research on my own but still got rejected. I checked our AGI and it was correct. I finally gave up and simply mailed the forms to both federal and state. I will use this program again next year most likely. As we have recently retired this was our first attempt at doing our taxes without a preparer.
I reviewed and since my husband and I filed jointly it asked for a password for both names. It never distinguished that it should be the same password. I corrected this eventually with research on my own but still got rejected. I checked our AGI and it was correct. I finally gave up and simply mailed the forms to both federal and state. I will use this program again next year most likely. As we have recently retired this was our first attempt at doing our taxes without a preparer.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Harley53
Verified Purchase:Yes
I have used your product for five years now and am happy with it's ease of use. My only gripe is the inability to e-file state due to stock/bond activity.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: UnhappyTaxpayer2025
from Oregon
Verified Purchase:Yes
Fairly easy to use. Added forms automatically that I did not need. Made me think I was going to get a big return when I ended up owing. Also, billed me twice to e-file.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I bought this about three week ago happy with the federal part but not the state. I have the State of Illinois and it was rejected and every time I corrected the error to e file again I was charge each time. And it said I wouldn't be charge until the state accepted it but that not what happened. I was charge three time to e file my state
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Cptrain23
from Bismarck, ND
Verified Purchase:Yes
We have been using this software for about 10 years. It makes doing your own taxes easy and straightforward. If there are any confusing parts it provides information and details for each section. The accuracy check is pretty useful as well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: EPCMAC
from Buffalo NY
Verified Purchase:Yes
I have used H&R Block tax software for six years and have found it to be extremely user friendly. The import feature of past year data is very slick and a great time saver
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock