Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been usinng this software for over a decade and am fine with conituing to use it. It is fairly intuitive and help popups are usually sufficient to answer nay questions I may have.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Asiya, Social Media Department, February 21, 2026
Thank you for sharing your feedback! We’re glad to hear you’ve been using our software for over a decade and continue to feel confident with it. It’s great to know you find it intuitive and that the help pop‑ups give you the answers you need. We truly appreciate your long‑term trust in H&R Block and are always here to support you through tax season.
Written by a customer while visiting HRBlock
Posted by: Kenny Q
from Manitowoc Wi
Verified Purchase:Yes
i have used H & R block for mnay years and will going forward
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I have been using tax software for awhile. The step by step process assures that you aren't missing any information. I especially like the fact that my data from prior returns are inputted automatically. For example, capital gain loses from a prior year. I might have missed it otherwise.
I do wish that the help section was easier to understand. Maybe it is just me but I found that sometimes I had to read an explanation a few times before I understood what was needed. Maybe include a few examples?
I do wish that the help section was easier to understand. Maybe it is just me but I found that sometimes I had to read an explanation a few times before I understood what was needed. Maybe include a few examples?
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 82 John
from Pennsylvania
Verified Purchase:Yes
The activation code didn’t work, it took me three phone calls and three different try’s to get one that worked.
The A1 computer process was a complete failure.
The A1 computer process was a complete failure.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Sam34567
from New Jersey
Verified Purchase:Yes
Lousy I was rejected and then a few days later you said my return was accepted so I had to print and send in because I can't trust you. My adjusted gross income was put in from last year filing and my pin I have written down and they both were correct but was told not.
No, I would not recommend this to a friend.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MMJR
from South Windsor, ct
Verified Purchase:Yes
Have used this software since its inception. Great product
Pros: Easy to prepare
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MichaelAL
from Folsom, CA
Verified Purchase:Yes
We have been using H&R Block tax software for many, many years for our person income tax filings, and are very confident in its results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Accuracy Check is confusing
on February 21, 2026
Posted by: Mekoy1
from Alabama
Accuracy check ALWAYS flags form 8606 but doesn't give information about how to fix the problem. The explanation is that this flag might only be for informational purposes but is nevertheless concerning. I want to have zero flags before filing. This issue has occurred for the past several years.
Also, more information should be imported from the previous year.
Better than Turbo Tax.
Also, more information should be imported from the previous year.
Better than Turbo Tax.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock