Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,308 Reviews)
Rating breakdown 149,308 reviews
5 Stars
97,787
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,686 out of
61,830)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Easy to Understand & Use, Completed Quickly!
on February 21, 2026
Posted by: Anonymous
from Jonesboro, AR
Verified Purchase:Yes
I've both used tax software in the past & used online forms (at IRS & state website) and did OK with both. But now our situations have changed and it's just easier to use purchased software. Of the brands I've used in the past, H&R Block is towards the top.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: cisco47
from Scottsdale, AZ
Verified Purchase:Yes
This was the 5th year I used this software. It is pretty easy.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've been using your tax software since 2005, even before it was called HRBlock, so I am a returning customer many times over. I'm still a little upset that I can't submit my state returns (Ohio) without paying extra $$. I think you need to work on that !!
I also think it's ridiculous to have to install extra software to handle the .PDF files .
my TAX returns are basically simple- we're married filing jointly, both retired, and only incomes are two pensions,and our two social securities, and two IRA withdrawals. A homeowner with no debts. Simple ! But I pay quite a premium for your software, and I can't even file a state return. WORK ON THAT !!!
I also think it's ridiculous to have to install extra software to handle the .PDF files .
my TAX returns are basically simple- we're married filing jointly, both retired, and only incomes are two pensions,and our two social securities, and two IRA withdrawals. A homeowner with no debts. Simple ! But I pay quite a premium for your software, and I can't even file a state return. WORK ON THAT !!!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Gets easier every year.
on February 21, 2026
Posted by: Miguel Raton
To make life easier, 1. Import ur personal data from prior year. 2. Import all ur 1099B (if any) Do these 2 steps FIRST to save a lot of time. Then keep in mind the main Form 1040 topics so you can keep up with what the software is doing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Have been using this product for years and am never disappointed!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: john1355001
from greenwich , CT
Verified Purchase:Yes
Had problems with the Federal software reporting nominee interest. Secondary screen wouldn't come up the first few tries. Kept saying there was an error filling out blocks on a form I wasn't using. CT state return was a nightmare. Usually I let the H&R software figure everything out, then transfer the information to the state website and save the 15 bucks filing through H&R. This year the social security worksheet forms were very different and came out with a $150 difference. The intuitive AI help wasn't so helpful. After going around in circles for a while, it basically said to go with the state website version of the form worksheet.
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Happy with the software overall, there are couple minor confusing areas that i had to google to find solutions for
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: RobertD81
from Herriman Utah
Verified Purchase:Yes
I have used your tax program for several years and am completely satisfied with the ease of which I am able to file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock