Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from New Berlin, Wisconsin
Verified Purchase:Yes
This is 15th year I have HR Block for my taxes. I like that you have improved some features along
The way.
The way.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisana
Verified Purchase:Yes
Have been using a number of years and is easy to use the next year.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Clayb
from Louisiana
Verified Purchase:Yes
Have used your program for years never an issue and ease of use is awesome but this year the code to be able to efile returns was a nightmare. Hopefully you get that issue fixed. It was such an issue it would actually cause me to switch
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: WG200097
Verified Purchase:Yes
Worked as expected except, I think you have a bug in the 1099r area. It will loose an entry, I even had one that changed the first line on the amount field. Needs to be looked at.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
rip off
on February 21, 2026
Posted by: lee921
from Indiana
I actually bought your software twice once at Wal mart and when that wouldn't download from the site it sent me to and the call center number on the screen got me someone who told me since I bought it at Wal mart they couldn't help me. Since I had a time concern I had to download it directly and pay full price again. and of course since the package was opened no refund from Wal mart!!! Why sell it there in store if your not going to support it. ....long time probably last time block software user
Pros: Easy to import documents
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kb555
Verified Purchase:Yes
The data verifications that do not need changed should not be included in the accuracy review. The claiming yourself only as a dependant box with a "Y" did not work right. Just kept repeating if I could be claimed on someone else's return. Total mess. Around and around we went. These glitches make it hard to work with.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
on February 21, 2026
Posted by: BILL BR549
from KANSAS
I HAVE USED TURBO TAX FOR YEARS BUT COULDNT PURCHASE A DOWNLOAD UNLESS I HAD WINDOWS 11 OR HIGHER. I PURCHASED H &R BLOCK PROGRAM WITH EXCITMENT THAT I COULD STILL USE IT ON MY CURRENT COMPUTER. I AM DISAPPOINTED THAT IT WILL NOT IMPORT FINANCIAL DOCUMENTS ENTIRELY AND SORT THEM OUT WHEN THEY ARE NEEDED. I ALSO FIND IT DIFFICULT TO NAVIGATE ON THIS PROGRAM. I DONT FEEL CONFIDENT THAT THE PROGRAM IS HELPING ME TO ENSURE THAT ALL ENTRIES ARE WHERE THEY NEED TO BE. THIS PROGRAM SKIPS THE TIN# IN THE 1099R DOWNLOAD, BUT THE NUMBER IS PART OF THE DOWNLOAD.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Unknown2026
Verified Purchase:Yes
Missing the ability to submit IL ISR 10-40 because it did not support the Schedule M
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock