Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jerry1925
from FL
Verified Purchase:Yes
The Required Minimum Distribution function very confusing and appeared not to work. The IA Help was a total loss for this issue. I have purchased this product 2019-2025 but have lost confidence in the product. I don't think I will purchase the product next year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Little Help or Error Checking
on February 21, 2026
Posted by: jsierks
from NE
I've used this software for years. But this year I noticed several errors. Thankfully the software did catch them in the end. But no help or instruction was provided on how to fix the errors. These were apparently required fields that the software did not require earlier in the process.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mege
Verified Purchase:Yes
Software is decent, but sometimes it leaves you hanging without explanation for something that you need to figure out. This year there was a common bug in the software and it crashed repeatedly - a lot of chatter about it online, so it was far from just being me. CSR support is pretty useless and I don't take their audit guarantee seriously at all. Its ability to upload the previous year is great. Fair warning, save everything you may need for future years offline. If you upgrade or change computers, or if it crashes altogether then getting and installing the software for ALL the previous years is pretty much impossible. I'm thinking IRS audits, or if you handle a family member's estate. I know this software well, so I'll keep using it until I can no longer read the really small print that cannot be enlarged.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using the software for many years. Just one disappointment. Because I have Trust Income to report (1041 and K-1) it prohibits me from filing my PA40 State Tax Return electronically.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jah75
from Huntsville texas
Verified Purchase:Yes
I bought your product this year to give it a try
I have always used TurboTax in previous years however they keep going up in price and their program no longer can be used with windows 10. So I am very pleased with your program and plan on using it next year.
I have always used TurboTax in previous years however they keep going up in price and their program no longer can be used with windows 10. So I am very pleased with your program and plan on using it next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Plainfield, NJ
Verified Purchase:Yes
I received this product at the usual time each year in November. I started preliminary work in early January and the flow is so beautiful and straightforward. Once I had all necessary documents I finalized the return and submitted it for direct deposit and I received confirmation that the IRS had received and accepted my return. I love how simple the whole process is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I haved used their program for ten years. I like that t steps you through the process
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Berlin, Wisconsin
Verified Purchase:Yes
This is 15th year I have HR Block for my taxes. I like that you have improved some features along
The way.
The way.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock