Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Sarge Ethel
Verified Purchase:Yes
There was a problem with the software. If I hadn't checked my withholding I would have had an incorrect return. Withholding was transposed from one 1099R to another.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
4
OK in general but this year had a glitch
on February 21, 2026
Posted by: aec618
from Charlotte, NC
This year there was a glitch in the program where the option to "Mark Entry as Tentative" was greyed out and would not work. They didn't fix it for several months.
In general the program does a good job. I think E-filing for states is a bit pricey-especially if you have multiple states to file. You've already had to pay to download an additional state, and then they hit you with this fee as well. Ends up costing more than the original program with pone state included did.
In general the program does a good job. I think E-filing for states is a bit pricey-especially if you have multiple states to file. You've already had to pay to download an additional state, and then they hit you with this fee as well. Ends up costing more than the original program with pone state included did.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, Florida
Verified Purchase:Yes
As always straightforward to use, good error checking and a good final check at the end. It has helpful answers to questions. Fair price. Imports data from the previous year nicely, saving time at the beginning.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bobby9767
Verified Purchase:Yes
You offered me a discounted price to purchase again this year which I did. Then, about a month later, you offered me another, cheaper price. Next time I'll wait for the best price from your competition before I decide.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: bomes
from Broken Arrow,
Verified Purchase:Yes
I did not know that for oil & gas royalties reported on a 1099-MISC had to be reported as part of a home business rather than just extra miscellaneous income. Enter it as just other income and the program would not permit the income to be entered from box 3, which is how it was reported to me. Other than that, the program is very easy to use and it made short work of filing my taxes. I will use it again next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: had to pay twice
Verified Purchase:Yes
Try to get an early start on my return. File my Fed and State e-file. Paid my filing fee for state. Fed rejected my return. found out that we had an unexpected 1099 R that came in Feb. File again and had to pay for state filing again.
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve 79
from Lincolnton NC
Verified Purchase:Yes
I have used this software for many years and have always been very pleased with it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Wilmer G
from Rice Lake, WI
Verified Purchase:Yes
I appreciate all of the help with questions and appropriate suggestions for the online submission process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock