Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: bob272664549
from Maui Hawai’i
Verified Purchase:Yes
I’m exasperated with this year’s software.. I never had more trouble before (I have done my taxes with your software for the last three to four years..),This years version was hard to troubleshoot and without a real person to talk to about issues..unbearable.. I have had to make an appointment for a tax professional to help me out of this mess
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Monroe Twp., NJ
Verified Purchase:Yes
I've been using the Block programs for over 10 years and year after year I find that they ask all the right questions and help me produce accurate tax returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Debbiep123
from West Salem, Ohio
Verified Purchase:Yes
I have been buying this product for years. It is easy to use and convenient that each year carries over a lot of my information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: AJ33
from Seattle area
Verified Purchase:Yes
I kind of backed into trying this software. I switched over from Turbo Tax when that company decided not to let me use their software unless and until I bought a new computer capable of using Windows 11. I found the H&R software just as easy to use and it worked fine on Windows 10. I finished my taxes in less time than it would have taken me to learn Windows 11.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Got the job done. I have been using this application for years.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: gtogordon
from Nj
Verified Purchase:Yes
I am fine with the software, but disappointed that my credit card was charged twice to file my NJ State tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: RasputinTheGreat
from Some where.
Verified Purchase:Yes
Basically all you have yo do is answerer the questions. It simple enough that an 87 year old man (me) had no problems with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Only problem was a unnecessarily rejection (2 times) for a correctly mark entry along with 2 additional state submission fee. Also explanation contains graphic characters that made reason hard to understand.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock