Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Las Vegas
Verified Purchase:Yes
Very disappointed with the product this year when trying to process a 1099-A and 8962 for my son. When filling out the info for the 1099-A there was only 8 months worth of data available to fill out, which should have been fine. Instead the Federal kept getting rejected when I tried to efile. I then used Turbo Tax using the same process and I was able to efile without any trouble. You definitely have an issue with your software. Doubtful I'll be coming back next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Sad cuz
Verified Purchase:Yes
Second time i used it- if you hadn’t charged me twice
to file it I would have given you 5 stars
to file it I would have given you 5 stars
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ru51
from Delaware
Verified Purchase:Yes
The HR Block software helps ease the sting of filing taxes. Appreciate prior initial info put in from previous year. Thought: may be that RMD language can be configured to be more understandable.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dougtaxes
Verified Purchase:Yes
I have been using this tax software for a number of years and I really appreciate the information that is carried forward each year.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nellieme
Verified Purchase:Yes
I always buy this and always will! It is thorough and easy to understand. Never had a problem.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orange County, CA
Verified Purchase:Yes
Satisfied with the product and its attention to detail. Requires knowledge of tax/accounting terms.
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Used because electronic filing is mandatory
on February 23, 2026
Posted by: Rla48
from Ny
Verified Purchase:Yes
Sometimes I think paper and pencil would be easier
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Alexcranberry
from Fairfax VA
Verified Purchase:Yes
I have been using the software for the last 20 years, and am happy with it. This year, though, for some reason, I have trouble updating the software. I kept on getting the message that I need to connect with the internet. I knocked off the firewall, and still the same message. I did not have any trouble downloading state program, so I don't know what the issue is. I never had this issue, and it is bit frustrating.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock