I have used it for 2 years now. It easily imported important information from last year. Only problem was I missed checking the line for putting in my IRS ID PIN because it is nestled in with a group of other questions that no way pertained to me. As a result, my first submission to the IRS was rejected, then they charged me again for the State filing...it would not let me complete the taxes and send without charging again. I had to call and have it credited, but they did so without problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Been using H&R Block software for years, and I find it accurate and fairly easy to use! I believe it has yielded the maximum Federal and State returns to which I am entitled!
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Generally, a very intuitive program. It is easy to use, and relatively easy to perform research. The planning tools are not as good, since the do not allow the level of detail as the program. Overall, very satisfied with H&R Block tax software. A great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Pin # w a s an issue. Yours was a 5 digit # and IRS was 6 digits ¿?? What a problem?
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.