Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Fenton, MI, Ann Arbor, MI, Salt Lake City, UT
Verified Purchase:Yes
I have to use this software on multiple computers. It is very difficult to load this software on multiple computers. I get a new computer every year, usually right after the first of the year, and have to reload the software. It is very difficult as I am required to get a new activation code eery time.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Broscott
from Rogersville, Alabama
Verified Purchase:Yes
I have used this software for tgd last 10÷ years. I simply load in the previous year's file to retrieve names, address, and employer information and away I go!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
I order this software every year . This is the fastest way to complete federal and state taxes at the same time. Only downside is the e- efile for state is not included. But I guess that’s because every state has different processes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Was pretty easy to use, except for capital gains
on April 24, 2026
Posted by: freddyh
from NY State
Verified Purchase:Yes
I've used the Deluxe version for the past two years. This year was the first year I needed to record a capital gain from a sale of appreciated stock. It was very difficult to see how to do that. I went through my entire return a first time without the automated process asking about stock capital gains. I had to go back to the income section and finally found where it was - still not sure how I missed it the first time. But that is one area I would ask that the developers improve on for next time....that's why I didn't give it 5 stars.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lampasas Texas
Verified Purchase:Yes
I have used this software for years and never been disappointed in its performance.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Taxpayer357
from Massena, New York
Verified Purchase:Yes
I was able to enter my.data and get the return done without any trouble. The price was less than it's major competitors so it is a better value in my opinion
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Barbaramae
from New Jersey
Verified Purchase:Yes
Have used the program for many years. It seamlessly imports the data from the previous year a nice timesaver. Cues you to be aware of potential savings. Makes the filing streamlined.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JerryW and some letters
from Glendale, AZ
Verified Purchase:Yes
I bought this as directly as an early edition and paid about 40% more then if I had waited until February. I won't make that mistake again. Also, there was a display bug involving grouped capital gain sales that caused me quite a bit of worry and delayed my filing by three weeks hoping for a bug fix release. I searched for well over an hour for a way to report the bug (including asking ChatGPT and Gemini AI) and could not find a way. As a retired Software Engineer I found this extremely disappointing, almost to the point of making this rating 3/5.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock