Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,308 Reviews)
Rating breakdown 149,308 reviews
5 Stars
97,787
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,686 out of
61,830)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I previously responded to your request for a review. And it’s obvious to me that you don’t bother reading any submittals since I never received even a sneeze response to my last “how did we do” review. Why respond to a phony front AI driven review when the actual producer doesn’t really care one bit. I have used Block products and have even worked for block in the 90’s. Boy have you folks fallen off a cliff both with focus and software.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jfc74
Verified Purchase:Yes
It is a good program. But this year I could find no answer to a question I had in minimal contributions paid by my pension. The information you listed gave me no clue as to how to respond. Your chat person told me he couldn’t answer my question. Your direction to go to the IRS was less than helpful. I had no place to go to seek and answer.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Al 2025
Verified Purchase:Yes
The automatic download from the prior year software did not work. Despite the 2025 software indicating that the prior year’s info was successfully downloaded, no information from the past year appeared. I tried the download 3 times without success. I was forced to manually load all personal and investment info. Disappointing.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I have been using H&R Block tax programs for many years. It is great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: RonB74
from Illinois
Verified Purchase:Yes
Repeat customer. I am comfortable with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Ron, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Been using HR Block software for many years and its always the best.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have been using H&R Block software for years and found it easier to use then turbotax. I recently upgraded to a MacBook and found the software to be a learning experience as the new software is more intuitive than the previous software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Want more back
on February 23, 2026
Posted by: mikegp009
from LA, Cali
I was hoping the software would find a better outcome...there were few suggestions other than taking the standard deduction and moving on
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock