Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,308 Reviews)
Open Ratings Snapshot
Rating breakdown 149,308 reviews
5 Stars
97,787
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product. 
(
52,686 out of 61,830
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2 out of 5
2
Disappointed
on February 23, 2026
Posted by: StBo19
Verified Purchase:Yes
Could not get the software to import a complicated statement from my investment company and HandR block was unable to troubleshoot its own error code.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Effective and affordable!
on February 23, 2026
Posted by: MDS58
from TX
Verified Purchase:Yes
Have used H & R block software for several years. Overall easy to use and thorough. And good price point!! This year some of the guidance around distribution from retirement accounts was confusing and unclear. Was able to track down direction outside of software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on February 23, 2026
Posted by: JTLev
Verified Purchase:Yes
I purchased this software and found it to be fairly easy to use.
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Keeps getting better every year.
on February 23, 2026
Posted by: Josef7
from Baton Rouge la
Verified Purchase:Yes
This is the fifth year I have used this program for my taxes. Will never change to a different program even if on sale. Easy to use. Great program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Works great for most 'normal' returns.
on February 23, 2026
Posted by: Anonymous
from Marengo, IA
Verified Purchase:Yes
I have used your program successfully for several years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Joy, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Extremely easy to use/very reasonable to purchase.
on February 23, 2026
Posted by: PBSurfer 6167
from Virginia
Verified Purchase:Yes
I have been using using HR Block Cut for many years. It's very easy to use, automatically uploads last year's returns and and I love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Comprehensive and good for whole family..
on February 23, 2026
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
Have been a long time user and it never fails me. Only complaint is no W2 codes for new tax free overtime and tips.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on February 23, 2026
Posted by: Anonymous
from south Florida
Verified Purchase:Yes
I have used H&R Block software for years and it has always been easy to use and apparently works cause I have never been audited.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
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