Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,235 Reviews)
Rating breakdown 149,235 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,602
85%of customers recommend this product.
(
52,644 out of
61,777)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
correcting an input file
on February 23, 2026
Posted by: Ray Daigle Jr
from Cumberland, RI
I have been using your software for over 10 years and have been satisfied with it. However, this year's version has been nothing but frustrating because of its lack of flexibility. I initially made an input error regarding a zip code and did not notice. when finalizing the return and error message regarding the fact the zip code needed 5 digits. I corrected the error on the W-2. the software is in a cycle that does not recognize the correction preventing me to. e-file the return.
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have been using this software for several years and have been very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Mike, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I have been using H&R Deluxe for over 3 years. Generally I am happy with the results
In a few instances like form 8960 I was unable to reconsile line 9B I am still waiting for an answer
In a few instances like form 8960 I was unable to reconsile line 9B I am still waiting for an answer
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: American user
Verified Purchase:Yes
I had been using Turbo Tax. This year's version felt different. I found some operations difficult. For example, I couldn't find a particular entry place. It was there but off the screen and could be found by scrolling down (accidentally). I bought your program, and it was very logical. Your program was "clean" and simple. I found everything I needed while the package was complete.
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: B Ray1
from Chicago
Verified Purchase:Yes
It is a great product. The one thing you should look into is being able to run taxes using different filing status. For example, I filed married jointly. To see if that was wise, I had to do a separate go through to see what it would be if both each and my wife filed jointly. There should be a button up top that lets you look at what the taxes would be for joint, individual, head of household.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Couple of hic ups but over all worked great.
on February 23, 2026
Posted by: grampy1952
Verified Purchase:Yes
Had trouble downloading my pdf file from last year, had to review all stock items bought and sold twice but other than that it was great.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mr Doogle
from OH
Verified Purchase:Yes
The W2 interview for the new Overtime pay was non existent. I had to go into the form to check the box and enter the amount. This caused me to submit an amendment. Very displeased.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback. We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Poor
on February 23, 2026
Posted by: rayrayinok
Was not able to update the program even though I had it on the C drive!
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock