Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,308 Reviews)
Rating breakdown 149,308 reviews
5 Stars
97,787
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product.
(
52,686 out of
61,830)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Very disappointed with Block this year, the updates to the program are very poor, have been waiting over a month now for one small form to be updated so I can file my taxes. Turbo Tax already has this form available on their program, but not Block. Doesn't make any since. I will not be using Block's programs in future years
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Illinois
Verified Purchase:Yes
Well designed with thorough questions and prompts for information.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fenton mi
Verified Purchase:Yes
Been using for 20 years…thorough and accurate…retired CPA
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KS
Verified Purchase:Yes
summary of 1099Rs did not match the input. no reason for difference given.
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
2
Confusing and frustrating
on February 23, 2026
Posted by: MARION w
from Kansas
Estimated state tax was a real challenge. Your help screen popped up distracting all too frequently, and was a real nuisance. Your HWLP SCREENS are worthless!!!! I check not to make changes.. make that clear to download the program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Joemt
from Arizona
Verified Purchase:Yes
I have used this program for multiple years. I won’t use it again. I had numerous problems navigating this year which I never had in the past. I used to recommend to others but won’t be doing so again!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, Arizona
Verified Purchase:Yes
Good product that is easy to use and gives great explanations.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Leorio
Verified Purchase:Yes
Program is easy to load, Easy to use and seems to ask all the right questions
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock