Cloudy interview questions and errors in transport
on February 24, 2026
Posted by: Donna 36
from Atlantic County, NJ
Verified Purchase:Yes
This is the third year I used H & R Block tax preparation. Firstly, the interview part needs to be clearer in laymen’s language on what the program is asking. Second the program did not import my state pension with my other 1099-R accounts. Resulting in me erroneously e-filing with too large a refund. After reviewing the questionare for at least he 10th time, I found the mistake and re-did my taxes and corrected the error. But then to correct the erroneous e-file, I had to fill out a 1040-X form, which is not an easy task moving figures from the 1040 form over. I could only do that with help of a friend who is a retired accountant. Now I have to find out if I should wait until the refund is deposited into my checking account, then file the 1040-X form with a check.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Pretty good downloaded software, but I have one pet peeve that's mostly a matter of cosmetics rather than function. I have 9 items on the federal Schedule B, part 1 (interest income). If Schedule B part 1 (interest income) has more than 7 items it shows them on a separate interest summary worksheet even though there are clearly enough lines available on Schedule B to show all 9 items. You should only use an interest summary worksheet if there are more items than will fit on schedule B part 1, and it will also save me printing out the extra sheet of paper.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Easy to use. The tools asks all the right question
on February 24, 2026
Posted by: nasaguy
from Washington DC
Verified Purchase:Yes
I am a very happy customer using your software. It is very clear and helpful, a great tool to help me file each year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have been using H&R Block tax software for nearly a decade and continue to be more than satisified with the results. I am confident that my federal returns are accurate, and I receive the maximum return possible. I appreciate the ease of installation and use on my pc, and the help available at each step of the return. Information entered from the prior year's return are pre-populated into my current return saving me time and effort.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used H & R Block tax software for several years and I am very pleased with built in guides and the ease to securely e-file my returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
My husband buys the software and I find it is very simple to use and easy enough to make changes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!