Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,306 Reviews)
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product.
(
52,685 out of
61,829)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
New H&R desktop app user
on February 25, 2026
Posted by: jlh9
from CA
I was somewhat satisfied w/ H&R, although I'm a 30 user of TT. It was somewhat easy to transfer data into program. I found some topics lacked clarity or difficult to remove or correct. I would have liked better options for forms and worksheets to download or save for my records and future use-- all or nothing made for a lot of bulky paper in my files.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oak Park IL
Verified Purchase:Yes
I have been using this product for many years. When we sold our house and moved to a senior living facility in another state, we had a complicated year. It was no problem with this tax program. We now have an investment fund with dividends, interest, long and short term gains and losses. Again, no problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Found an issue
on February 25, 2026
Posted by: GS25
from Missouri
I've used this program for years with no problem. This year there was a hitch. This years federal 1040 has a box to check (located on the right side immediately under the "Spouse's social security number" box) if your main home was in the US for more than half of 2025. The program instructions don't include this step and the program misses an Earned Income Credit. You have to check the box directly on the form.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Burton michigan
Verified Purchase:Yes
I bought it 2 months ago and unhappy price has been discounted - Very good program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Maus
from AZ
Verified Purchase:Yes
I have been using HRB software since I retired-1997
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tamarac, FL
Verified Purchase:Yes
I have been using your software for many years. I love it, easy, complete, and fast!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Good as ever...
on February 25, 2026
Posted by: RW2025
from 16301
11th year to use this program and never an issue. Straight forward and easy to use. Buy it on Black Friday and it is a terrific value....
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Janet1028
from Bowie, Md
Verified Purchase:Yes
I have purchased the H&R block tax packet since 1997. I use to prepare tax returns for other people manually, so when a friend told me about this packet I wasted no time purchasing it. The step by step instructions are very easy to follow. I can zip right through the pages and can prepare a simple return within 30 minutes. Absolutely amazing!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock