Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,306 Reviews)
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product.
(
52,685 out of
61,829)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Clear instructions and excellent help features.
on February 25, 2026
Posted by: Anonymous
from Bel Air. MD
Verified Purchase:Yes
Preparing our tax returns for 2025 was just as easy as it has been for for the past number of years that we have used Block's services.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland maine
Verified Purchase:Yes
Customer for years and completely satisfied with the ease and functionality
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alaska
Verified Purchase:Yes
I've been using H&R block software for over 20 years. It's easy to use, has good explanations, and I've never had a problem with my returns
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wastaxcut
from DFW area
Verified Purchase:Yes
Have been using since the 1990's.
Need I say more?
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Notsohappy2
from ks
Verified Purchase:Yes
Program worked well until it would no longer update. I enede dup having to use a different computer than the one I started with.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use
on February 25, 2026
Posted by: BR547001
Ok for Federal, challenge for multiple state returns
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Cruella deVille
from Indiana
Verified Purchase:Yes
We use this every year. Fairly easy - a few things require looking at the included information screens.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mgoerling
from Laurel MD
Verified Purchase:Yes
I was unable to find a way to import retirement 1099-R so I had to do it by hand and made mistakes. Also I found it confusing that I got a warning for $0 for social security retirement income but couldn't clear the warning. On further reading it said I could ignore the warning but it was confusing.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock