Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,306 Reviews)
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product.
(
52,685 out of
61,829)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Elizabeth Oetter
from Bayfield, Colorado
Verified Purchase:Yes
I was disappointed that the 2025 program did not take into consideration of the users who received a "Windfall" payment from Social Security for 2024 payment claimed in 2025! There should have been a section/question concerning this matter called a "lump_sum election" as it many this additional social society payment has effected many people. I only found out about this option from a VITA tax preparer. You have to use the Social security worksheet to try to take advantage of this option.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Drog65
from Los Angeles
Verified Purchase:Yes
I use tax cut every year and it is a good program and easy to use
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We’re so happy to hear you had a good experience with our software. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Goodyear, Arizona
Verified Purchase:Yes
I have been using this tax software for the past 12 years. Love how easy it is to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I have used this software for several years and the only con is when you need to update the software on an iMac it may take several attempts or a reboot.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minasota
Verified Purchase:Yes
I buy H&B every year. I used to have three or four of my family to get them done. No not all at the same time. I’m getting old, so I hope I can get another year of H&B.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I didn’t know if I should wait for more software updates before filing. The updates should indicate what is being updated.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
state taxes
on February 25, 2026
Posted by: Wheelman
from Omaha NE
I paid for federal then I bought the state program and then I had to pay to e-file the state seems rather expensive. I would think that the fee for the state program would also cover the filing fee. I won't make this mistake again.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: runeasy
from Newport News
Verified Purchase:Yes
I’ve used this program for many years. Never disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock