Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,306 Reviews)
Open Ratings Snapshot
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product. 
(
52,685 out of 61,829
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Great Simple Software
on February 26, 2026
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
The software is easy to use. I use it every year and it's been great.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Confusing e-file transmitting
on February 26, 2026
Posted by: dud48
from Ar
Verified Purchase:Yes
This year's taxes are giving me difficulty and seems last year's return was transmitted with the wrong scenario.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on February 26, 2026
Posted by: Anonymous
from Va
Verified Purchase:Yes
I could hardly read the screens - need option to increase the font size.
Everything else was 5 stars.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Federal and State
on February 26, 2026
Posted by: Pat222626
from Wisconsin
Verified Purchase:Yes
The program was easy to install and the software was quite intuitive and easy to follow.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
So easy to you!
on February 26, 2026
Posted by: Legend GJ
Verified Purchase:Yes
Our family has been using the Deluxe software for a number of years. It works so well, we have never felt a need to look for another.
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Have used it for years
on February 26, 2026
Posted by: Jeep65
Verified Purchase:Yes
I use the software every year and it makes tax preparation easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
State program not comprehensive
on February 26, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
The state program for Michigan did not create all the right forms for a deceased person. It also reported the address incorrectly.
Value
3 out of 5
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly!
on February 26, 2026
Posted by: Tigeral
from Texas
Verified Purchase:Yes
I have been using this product for over 5 years! People don’t like doing their taxes. H&R Block makes it a user friendly experience.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
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