Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,306 Reviews)
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product.
(
52,685 out of
61,829)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Crystal Guimond
Verified Purchase:Yes
It's a bit confusing but I figured it out. It was strange that I had to wait for an update to file.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: cnm1
from Indianapolis
Verified Purchase:Yes
I have used H&R for tax prep because it makes it fairly easy. I especially like the fact they prepopulate the forms with information from the previous year's forms. My major complaint is that while I bought the Federal and State software for the Mac, there is no way to get the state software without calling the help line. This has been the case for several years and they seem to be unable to fix this issue.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WV
Verified Purchase:Yes
Easy, accurate, no hassles!! I have used it for years!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Tedious!!!!!!!!!!! Just like the nickname I tried
on February 27, 2026
Posted by: Tommykins
Verified Purchase:Yes
Not user friendly.......Tedious, e-file is difficult, better process needed
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Software help awful
on February 27, 2026
Posted by: Software help
from Wsconsin
So disappointed with software help. I called and chat. There is an issue with the WI software, and no one will help
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ken J M
from AZ
Verified Purchase:Yes
Happy with the product but did have a problem with it hanging up and having to force quit loosing data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
I use the Program every year and think it works very well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dwb222
from Muskogee, OK
Verified Purchase:Yes
I've used the H&R Tax Program for the last ten (10) years; need i say more.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock