Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,306 Reviews)
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product.
(
52,685 out of
61,829)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Johnfinger
from Memphis
Verified Purchase:Yes
Have used this for past 10 years with no issues whatsoever.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: New on the Block
Verified Purchase:Yes
First time user. Much better than the competition as software, but it's more difficult to tell when taxes have been accepted as opposed to merely being submitted.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester MN
Verified Purchase:Yes
I have used H&R Block Deluxe for many years. It has been a good tax program and I'll use it next year too. There are some quirks that I have run across, but in general its been great.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Overland park ks.
Verified Purchase:Yes
Have used TaxCut for years and find it easy to use and maximizes my refund. Emphasis on easy to use. Just click your way thru every aspect of your tax preparation. Only thing easier is paying to have it done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
easy to use, very detailed, will definitely be buying again next year
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great interview process to guide you through.
on February 27, 2026
Posted by: Anonymous
from Village Mills, Tx
Verified Purchase:Yes
I have used H&R Block software for over 20 years. Always satisfied and very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Been using your tax software since 2009, and have not had a problem yet.🙂
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: beigecat
from Delaware
Verified Purchase:Yes
Data entry screens could be laid out a lot better, e.g. 1099-DIV, INT & R should have all input on a single screen. should not have to scroll over 2 screen to enter all data. Also, the software should download US interest percentages for non-taxables from mutual funds and then automatically compute the necessary amounts to be reported on state reporting.
Also, some information is not requested until final review and then it is not clear how to how/where to enter change, e.g. taxpayer tax-id's not carried over to all forms.
Bank account information for refunds/payments is not carried over from prior year and not clear where to enter it. It cannot be entered into the 1040 forms.
Also, some information is not requested until final review and then it is not clear how to how/where to enter change, e.g. taxpayer tax-id's not carried over to all forms.
Bank account information for refunds/payments is not carried over from prior year and not clear where to enter it. It cannot be entered into the 1040 forms.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock