Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,306 Reviews)
Rating breakdown 149,306 reviews
5 Stars
97,786
4 Stars
28,062
3 Stars
10,440
2 Stars
5,409
1 Star
7,609
85%of customers recommend this product.
(
52,685 out of
61,829)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MenKenKenny
from Phoenix Az
Verified Purchase:Yes
I buy this software every year for last 10 years. User friendly.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Bugs and Poor User interaction for married filers
on February 27, 2026
Posted by: HRB Tax Filer
from Farmington CT
Verified Purchase:Yes
This year's H&R Block Deluxe 2025 Software continued to crash while trying to import 1099s from Fidelity. I had to completely restart from scratch after successfully entering all my other 1099s and personal information.
Another thing I don't like is the inability to decide to file married separately yet retain all the information I already entered for both me and my spouse. The software should ignore my spouses social security numbered forms when creating a filing for me and mine when creating a filing for her.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rmt55
from Oklahoma
Verified Purchase:Yes
I have used this tax preparation program for years and love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Complicated
on February 27, 2026
Posted by: bmf6971
from Baltimore MD
Needlessly complicated to use. Difficult to print forms. I hated this product. Only product to work with windows 10.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AlM03
from Wilmington, DE
Verified Purchase:Yes
I've used H&R Block software for years, and for the most part I've been very satisfied. It includes every form that is required, although admittedly my return is not terribly complicated
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Oma n Opa
Verified Purchase:Yes
I enjoy the ease H&R gives with their product. I only got stuck at the end when the review indicated I needed the Social Security numbers of dead people. No one had died so I wasn’t sure why it gave me the alert.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Longtime User For Years
from Ohio
Verified Purchase:Yes
Another year of TaxCut quality. I have used annual versions of this software since before Block contracted to control the program development. It is easily the best program for my needs. Over the years, I have been able to use each scale of need, from basic, to deluxe to business, and all have served me well at those various stages of my life. Congratulations and thanks for another year of high quality products
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jtaylot
from Houston
Verified Purchase:Yes
Good product, poorly marketed. Suggested retail price is way too high. I have to spend way too much time searching to find a somewhat reasonable price.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock