Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Nj
Verified Purchase:Yes
I have been using this program for many many years and it is so easy to use and solves 99 percent of issues easily
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DiggyLynn
from California
Verified Purchase:Yes
I went with this software because TURBOTAX would no longer under WINDOWS 10...
Was not impressed as I ran it three times and could not get a realistic IRSA tax document that I believe was accurate, had to completely erase the installation and reinstall and finally got a document that seems realistic, only hope IRS thinks document is good.....Them went to run state (California) and first time around state said I could get a $309,789 refund with a $156,000 income... And even trying to retry state information could not make the bogus refund amount go away........ Really hard to believe..... Only hope the software was good enough that IRS and State does not come back on me for bad filing..... Relay think there are some problems in software the really need a good expert to correct and make totally reliable.... think whole thing really needs a rewrite as some of the question asked and graphics are rather crude Not sure if I will use it next year depending on how the tax prep software industry is and what I have for computer system....
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Plus-30 year user of your product however, in the last several years an annoying feature has presented. In essense, every data cell's data comes from somewhere, but it seems lately when seeking where a number comes from, you guys haven't done the work to allow me to make the jump to the source of that data. Why?
Pros: Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Johnru468
from Newport, Mi
Verified Purchase:Yes
I bought this thinking that the federal and one state return was free but after doing my taxes it charged me for the state return. But other than that it worked well
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SHLBNOT
from Pensacola, FL
Verified Purchase:Yes
I’ve been using H&R Block Deluxe for over 10 years to do my own taxes. It works flawlessly and I have never had an issue nor have I been rejected or audited by the IRS. I like the ability to import last year’s information to get a quick start. I filed the first allowable day by IRS and received my tax refund about 12 days later. I am a Florida resident, so I do not need any state forms, this package was a perfect fit.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: TC 77
Verified Purchase:Yes
Been using H&R for taxes for a couple of years. Very user friendly. Switched from Turbo Tax and I’m very satisfied with my choice.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MenKenKenny
from Phoenix Az
Verified Purchase:Yes
I buy this software every year for last 10 years. User friendly.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Bugs and Poor User interaction for married filers
on February 27, 2026
Posted by: HRB Tax Filer
from Farmington CT
Verified Purchase:Yes
This year's H&R Block Deluxe 2025 Software continued to crash while trying to import 1099s from Fidelity. I had to completely restart from scratch after successfully entering all my other 1099s and personal information.
Another thing I don't like is the inability to decide to file married separately yet retain all the information I already entered for both me and my spouse. The software should ignore my spouses social security numbered forms when creating a filing for me and mine when creating a filing for her.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock