Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BRoberts1649
Verified Purchase:Yes
Quick and straight forward. Completed in under an hour
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bath PA
Verified Purchase:Yes
Works grat for income tax prep. Easy to use. Did not like that the program wanted to add penalty to my return because my estimated taxes did not cover bill completely.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: NotaTaxFan04
Verified Purchase:Yes
I've been using this software for at least a decade. This was the worst version I've used. If I tried to download my W2 or other docs, it would crash. I eventually did most of the data entry manually.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
This product is fairly easy to use but I had trouble importing last year's taxes. I had to enter all my information again which took time. Hopefully next year it will import correctly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: VIKINGDOG1506
from North Carolina
Verified Purchase:Yes
After downloading the first time I couldn't open it wouldn't allow me to enter the code!! I had to order a second copy and that has worked great as my prior years programs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: GBRO56
from Kalalazoo, MI
Verified Purchase:Yes
I have been using this software for several years and it seems to get easier every time I use it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JJ 2025
from Evansville IN
Verified Purchase:Yes
H & R Block software was easy to install, easy to use and I am confortable helping out friends and family with accurate tax returns.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I switched from Turbo Tax about 5 years ago and while I prefer the H&R software, there are still a few issues each year often relating to data verification. It is also common for the program to think I am using certain forms when I am not.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock