Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,304 Reviews)
Rating breakdown 149,304 reviews
5 Stars
97,785
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,684 out of
61,827)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jt9185
from Peoria, Az
Verified Purchase:Yes
The last 2 years 2024 and 2025 after electronically filing I received notice from the IRS that I had to supply them with my w2's etc. to prove my income and withholding amounts ! Why ?!!!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westport, CT.
Verified Purchase:Yes
Can't remember how many but have been using HRBLOCK for a bunch of years and have never been disappointed. Thanks to tax changes, this years refund is biggest ever and was happy to know that HRBLOCK is always up-to-date on every change.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
I had difficulty efilling the state of Delaware because I wasn’t sure I was going to efile. When i went back I couldn’t efile Delaware I could only print it.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5
Convenient and Easy to Use
on February 27, 2026
Posted by: LABr
from Gastonia NC
Have used this product for years and remain satisfied. Avoids math errors and handles a wide range of forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Midwest Hacker
Verified Purchase:Yes
Easy to use. Easy to understand throughout the process. Completed easily. One nick..."State included" means the software only.....not the filing fee for it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
Mostly good but same old glitches: when importing w-2s it grabs the information and then forgets it later in the program, demanding address info, social security numbers etc when you're trying to efile. EFile portion doesn't update wages and stops you etc.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Missouri software has an error.
on February 27, 2026
Posted by: OhNoMO
When I got to line 37 of Missouri form MO-1040 where I should have been able to insert the amount that was withheld for the State from my yearly IRA withdrawal the line had the number 4018 in it and wouldn't allow me to change it to the correct amount of 1017.62 from form 1099. After going back through the form several times the software continued to put the wrong amount in line 37. I filled out a form 1040 on the Missouri web site and submitted that to the state instead of the form generated by your software.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Bob2009
from WI
Verified Purchase:Yes
I have used your product for many years and have been real satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock